MANUFACTURING

Pyrotec PackMark Is Recruiting Customer Service Assistant

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Pyrotec PackMark Is Recruiting Customer Service Assistant

Pyrotec PackMark is a privately owned South African company that specialises in providing innovative and top-quality product identification solutions. The company’s extensive service offerings include on-pack product identification solutions including self-adhesive label systems, coding and labelling equipment as well as self-adhesive products suitable for businesses and homes.

PackMark is our machinery division that offers a comprehensive range of labelling, coding and print and apply labelling equipment. We exclusively supply the very latest hardware from international industry leaders Markem-Imaje, ALTech and Accraply Harland Machine Systems as well as a selection of other brands. Our end-to-end service covers every step in the process of procuring new coding or labelling equipment, from project management through to after-sales technical support.

We are looking for an outstanding Customer Service Assistant whose main duties will include assisting the PackMark Customer Service Supervisor to coordinate the customer service department in order to meet the PackMark divisions objectives. The position requires a sensible and dedicated individual who has excellent customer service and administration abilities with exceptional organisational skills.

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Requirements:

  • Matric certificate
  • Computer Literate – Full knowledge of MS Office Suite
  • Administrative skills
  • Customer service experience
  • Strong organisational skills
  • Able to work in a team and independently

Responsibilities:

  • Assisting customer service admin supervisor
  • Process customer orders
  • Process quotations
  • Process pro-forma invoices
  • Process confirmation of services
  • Handle delivery queries and customer queries
  • Sales calls
  • Organising administration of the PackMark department
  • Manage filing system of PackMark
  • Adhoc duties

Should you feel that you are the ideal candidate, please email your CV to [email protected].

When applying please quote the job title and reference number (PYRO087B) in the subject line. Should you not quote the reference number, your application will not be viewed.

Should you not hear from us within two weeks of submitting your CV, please consider your application unsuccessful.

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