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NSC Global Is Hiring Service Desk Logistics Administrator

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NSC Global Is Hiring Service Desk Logistics Administrator

NSC Global is currently looking for a Service Desk Logistics Administrator to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity.

Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

Responsibilities

Main job purpose:
Ensure stock are returned within a maximum of 10 days to the NSC depot, Vendor or Service Provider
Ensure that the Remedy Collections Module and RAD is updated at all times to reflect current collection status of items
Escalate in accordance with NSC escalation processes and procedures if a collection has not been arranged and/or if parts has not been collected within 10 days from the client.
Monitor and escalate if stock usages submissions and not executed on the NSC World Stock Database to ensure replenishments are executed when stock levels drops below minimum
Responsible for Collections Reporting and statistics

Responsibilities:
To Ensure stock are returned within a maximum of 10 days to the NSC depot, Vendor or Service Provider
To Ensure that the Returns Access Database (RAD) accurately reflects the current collection status of all part collections
To Escalate in accordance with NSC escalation processes and procedures if a collection has not been arranged and/or if parts has not been collected within 10 days from the client.
Monitor and escalate if stock usages submissions are not executed on the NSC World Stock Database.
Qualifications
Technical

Knowledge and experience with Microsoft Office products (Excel, Word, PowerPoint)
Non-Technical

Hands-on operational approach
Customer service focused
Excellent communication skills.
Resilient, focused and performance driven in a dynamic and fast moving environment
Quality oriented in all aspects of delivery
Able to work with a minimum level of supervision as well as perform under pressure and meet tight deadlines

Preferred Qualifications:
Grade 12
Logistics Qualification (Preferred)
Secondary School Education Certificate
CCNA or equivalent qualification
ITIL Certification (preferred)
Knowledge of IT and Communications / Network peripherals / Products

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HOW TO APPLY

Interested applicants should APPLY HERE

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