Mr Price Group Limited Is Recruiting Collections Agent



Mr Price Group Limited Is Recruiting Collections Agent

Mr Price, also known as MRP, is a publicly traded retail company based in South Africa, well known for its focus on value. The group retails apparel, as well as homeware and sportswear through owned and franchised stores across 14 countries, primarily in Africa.

ou are enthusiastic, have an excellent way with people and certainly know how to stand your ground when necessary!

Are you someone that has good communication skills, assertiveness and persuasiveness? This is what it takes in this role which involves contacting arrears customers to collect on the overdue installments for all lending products, thereby minimizing bad debt write offs.
As a strong team player you will report into the Collections Team Leader

Key responsibilities will include:
Accurately updating customers’ information
Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
Ensuring all quality of work is in line with Service Level Agreements.
Negotiate payment arrangement in accordance with set standards

Job Requirements:

A good telephone manner, customer service orientation and attention to detail is what it takes to succeed in this role, as well as the following key requirements:

Grade 12 qualification
1 years’ experience in debt collection and/or relevant tertiary qualification
Knowledge of NCA requirements pertaining to collections and credit control;
Understanding of the life-cycle of an account;
Understanding of the collection process and the systems that drive these processes
Able to work overtime when required
Computer literacy – MS Office
Who we are

Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: mrp ; mrphome; mrpsport; MILADYS; sheet street and mrpmoney.

We’re movers and shakers.

We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.

We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

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How To Apply:

Interested Applicants Should APPLY HERE

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