Front Office Receptionist Needed At A Reputable Education Firm
Embury Institute For Higher Education is looking for a Receptionist / Switchboard Operator who will report directly to the Head of Campus
Roles and responsibilities:
- Attend to visitors and deal with inquiries on the phone, email and face to face
- Supply information regarding Embury to the general public, students, parents and customers
- Answer the telephone, screen and direct calls
- Take and relay messages accurately
- Update and maintain telephone list for distribution to staff
- Greet persons entering Embury and direct them to the correct destination
- Deal with queries from students and customers
- Ensure whereabouts of staff movements in and out of Embury
- Provide general administrative and clerical support
- Organise and coordinate the usage of venues and boardroom
- Fully understand the details of the Embury portfolio of educational programmes
- Ordering of refreshments for staff room
Job requirements:
- Higher education experience (advantageous)
- Previous experience in a similar position
- Knowledge of Customer Service
- Ability to operate a switchboard
- Additional languages will be an advantage
Required skills and behaviours:
- Excellent communication skills
- Focus on customer service
- Excellent organisational and problem-solving skills.
- Customer service orientation
- Professional personal presentation
- Highly self-motivated
- Excellent knowledge of the higher education environment.
- Reliable and stress tolerance
- Ability to work with a diverse team in a fast-paced environment
How To Apply:
Interested application should send their CV to the following Address:
Omega Recruitment and Talent Search
70 Banghoek Crecent, Willow Park Manor, 0184 Gauteng, South Africa