CUSTOMER CARE

Customer Services Representative Vacancy At TRACKER South Africa

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Customer Services Representative Vacancy At TRACKER South Africa

Tracker, A Stolen Vehicle Recovery (SVR) company requires the services of a Representative: Customer Services for the Western Cape region. The successful candidate will be responsible for all related administration duties at the Cape Town office. Below is the job description:

Job description

  • Process sales contracts/information
  • Maintain region records, statistics reports and targets
  • Arranging and following up on scheduling of fitments
  • Follow up leads/queries – Product info, account queries
  • Data capturing
  • General Office Administration
  • Typing and processing of documentation/information.
  • Providing insurance certificates
  • Receive and administer incoming calls
  • Provide service to both existing and prospective clients
  • Providing Quotes to clients
  • Assist and attend to walk-in clients and phone-in clients
  • Provide service within the region as well as other departments/regions/staff within Tracker
  • Filing of documents
  • Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
  • Reception and telephone duties
  • Ensuring both the company and the customers’ best interest is kept at heart

Minimum requirements

  • Matric with at 2 years’ experience in an administrative role
  • Previous experience is the logistics or financial services industries would be advantageous
  • Proficiency in MS Office & Outlook

Benefits

  • Medical Aid
  • Provident Fund

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HOW TO APPLY

Interested job seekers should apply here

CLOSING DATE: 11/04/2019

NB: Please note should you not receive a response from us within 4 weeks, regards your application unsuccessfu

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