CUSTOMER CARE

Customer Service/Production Coordinator Job In Printing Industry

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Customer Service/Production Coordinator Job In Printing Industry

A well-established digital printing company in Epping, Cape Town invite applications for an experienced production coordininator to administer key account logistics and campaign implementation.

Responsibilities

  • Receive production requests and prioritise accordingly to meet deadlines
  • Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
  • Work with production staff and sales staff to ensure customer expectations are met
  • Manage account services through quality checks on client products and follow-up with timeous communication
  • Coordinating delivery schedules, arranging collections, installations of products and services

 

Requirements

  • Previous experience in Printing(Digital,Screen and Litho) manufacturing and finishing processes essential.
  • Aptitude to learn quickly
  • Must be able to multi-task
  • Must be able to work independently
  • Excellent written and communication skills
  • Strong customer service skills
  • Detail oriented, organised, and deadline-driven
  • Ability to work in a team is essential and flexibility and willingness to work extended hours to meet campaign deadlines if necessary is non-negotiable
  • Previous project management experience will be an advantage
  • Must have drivers licence and own transport

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HOW TO APPLY

Interested job seeker should send CV to [email protected]

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