BANKING

Capitec Bank Is Recruiting Customer Service Officer

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Capitec Bank Is Recruiting Customer Service Officer

Capitec Bank is a South African retail bank. As of August 2017 the bank was the second largest retail bank in South Africa, based on number of customers, with 120,000 customer opening new accounts per month.

Capitec Bank is on the lookout for emotionally mature, well-groomed, client centric candidates to fill the entry-level position as Client Service Champion (CSC) within the branch.

As a Client Service Champion (CSC), you will be the first point of contact with our clients. Responsible to deliver a quality Host/Hostess service to clients entering the branch by:

• welcoming clients
• efficient queue functioning
• coordinate the branch flow and addressing client flow problems promptly
• ensuring the correct client documentation is available

Qualifications

• National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
• Preferably a relevant tertiary qualification in Commence / Management

Experience

Preference will be given to candidates with:

• 6 – 12 months face to face client service experience within a retail or the client service industry
• Host/ Hostess experience

Knowledge and skills

• Passion for client service
• Good communication and interpersonal skills
• High energy levels and a sense of urgency
• Impact within a team environment (dynamic, articulate, has presence)
• Emotional maturity
• Conscientious
• Analysing and diagnosing skills
• Adaptable
• Computer Literate (MS Office)

Additional Requirements

• Clear credit record
• Clear criminal record
• Willing to work extended working hours and weekends
• Access to transport (personal / public)
• Flexible and mobile across regions is an advantage
• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

READ ALSO: RCL FOODS South Africa Is Massively Recruiting Nationwide

How To Apply:

Interested Applicants Shoould APPLY HERE

 

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